Returns & Exchanges
At Pro Shrimp, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for easy returns or exchanges on all unworn items. Simply ensure your garments are in their original condition with tags attached to receive a full refund.
Return Process
- 1.Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the unworn clothing back into its original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking receipt until your refund is processed.
